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A Behind the Scenes Look at Contacting Us

Monday, October 20, 2008
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47 comments :

  1. KOHPelordOctober 20, 2008 at 12:22 AM

    The Help Center could probably use a few updates in some places, though ;)

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  2. scottguiOctober 20, 2008 at 11:00 AM

    How about I report an abuse RIGHT HERE... about Youtube itself. We have an election coming up and Youtube is playing funny business with youtube vids that look poorly upon Senator Obama. They are censoring comments, the thumb-up/thumb down rating is screwy and they are suppressing the numeric rating of how many views the vid has to keep it off its "best of" list. Its Stalinist and its disgusting. Have the courage to win an election without being unethical.

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  3. scottguiOctober 20, 2008 at 11:02 AM

    BTW, I sent an e-mail to your support group, but got no response. Shocker!!!

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  4. scottguiOctober 20, 2008 at 11:02 AM

    BTW, I sent an e-mail to your support group, but got no response. Shocker!!!

    ReplyDelete
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  5. rekojproductionsOctober 20, 2008 at 11:09 AM

    good to know!

    ReplyDelete
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  6. rekojproductionsOctober 20, 2008 at 11:09 AM

    good to know!

    ReplyDelete
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  7. basscrowdeadOctober 20, 2008 at 11:29 AM

    So basically this is an update on how Youtube will continue on with their lack of support for users as usual. Because any suggestions and or grievances sent in will never be considered seriously or resolved. We just heard it straight from the horse's mouth.

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  8. pussycat41October 20, 2008 at 3:08 PM

    I'm getting some of the YouTube text in Chinese. How do I get it back in English?

    ReplyDelete
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  9. NotNotOkayOctober 21, 2008 at 3:41 AM

    Unsuspend acebryan7ox

    ReplyDelete
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  10. karlohyehOctober 21, 2008 at 11:27 AM

    What is the e-mail even ?

    ReplyDelete
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  11. nonayobinessOctober 21, 2008 at 7:29 PM

    Why doesn't youtube follow it's own policies regarding demeaning another's religion? Perhaps the policy ought to be amended to note that it is ok to steal religious items from Christians and profane the most holy tenant of the Catholic faith. and the policy only applies to other religions (approved by google.) Also why does youtube not prohibit posting videos of illegal activity (only "dangerous" illegal activity?)
    Thanks,
    Nona

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  12. PhotoFinish2008October 23, 2008 at 2:27 AM

    we need an e-mail address :(

    ReplyDelete
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  13. chatroomchiOctober 23, 2008 at 4:40 AM

    I've recently received many bulletins from subscribers concerning a letter posted by youtube saying they will delete fake accounts come December and in order to avoid getting your account deleted you need to post this letter. Is this a chain email or an actual thing? There is alot of concern over this, people invest alot of time and energy into their productions and would hate to see them disappear with the click of a button.

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  14. T0MMY2GUNSOctober 23, 2008 at 5:15 PM

    My Channel popartproductions was taken down by a group of haters, one of the videos had no copyright material, as another of videos was a collaboration and is still up on a partner's channel!
    Is there anyway I can get my channel reinstated! I am diabled and youtube is a major part of my daily life! I feel I was and would still be a positive and productive part of the youtube community! Thanks, David

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  15. fosabenOctober 27, 2008 at 9:43 AM

    I saw a couple of entries in the Help Forum area about playlists not being in alpha order anymore. Is there any ETA on getting this returned to normal? This is the second time in the last few months when a change was made and it took away some basic playlist functionality. Please try to test updates more diligently in the future. If you need volunteers to test updates before they go public in the future, I'd be glad to assist!

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  16. fosabenOctober 27, 2008 at 9:43 AM

    I saw a couple of entries in the Help Forum area about playlists not being in alpha order anymore. Is there any ETA on getting this returned to normal? This is the second time in the last few months when a change was made and it took away some basic playlist functionality. Please try to test updates more diligently in the future. If you need volunteers to test updates before they go public in the future, I'd be glad to assist!

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  17. fosabenOctober 27, 2008 at 10:47 AM

    I saw a couple of entries in the Help Forum area about playlists not being in alpha order anymore. Is there any ETA on getting this returned to normal? This is the second time in the last few months when a change was made and it took away some basic playlist functionality. Please try to test updates more diligently in the future. If you need volunteers to test updates before they go public in the future, I'd be glad to assist!

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  18. basscrowdeadOctober 27, 2008 at 2:40 PM

    Playlists are still F***** Up.

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  19. Icu3dOctober 28, 2008 at 7:01 AM

    Getting alot of bullitens saying that YouTube is deleting all account that do not repost that bulliten.

    My assumption is that these are spammers.

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  20. Icu3dOctober 28, 2008 at 7:03 AM

    does TouTube ever respond to any of these postings?

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  21. Icu3dOctober 28, 2008 at 7:03 AM

    does TouTube ever respond to any of these postings?

    ReplyDelete
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  22. oceangoddess1313October 28, 2008 at 11:00 AM

    I've been looking for over an hour for just a simple email! Forums and stuff like that are nice, but have found nothing! I was only going to email a simple suggestion that people should have to ask the video owner's permission to link to it! I asked people to ask permission to link or embed my videos on their websites and my request got ignored, so now I have to fix all my videos to prevent people from linking to them. There should be something in the middle besides "Yes, people can link and embed" and "No, they cannot!" There ought to be a setting that allows the video owner to make viewers request permission.
    One more suggestion: POST AN EMAIL, YOUTUBE!!!!!!!!!!!!!!!!!

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  23. vocaloidmikuOctober 29, 2008 at 1:21 PM

    konnichiwa (^_^) miku desu ~ doozo yoroshiku

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    ReplyDelete
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  24. midi157October 29, 2008 at 3:00 PM

    valeu numca deixa de valer....

    ReplyDelete
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  25. UnionStayshynOctober 30, 2008 at 9:35 AM

    Another user continues to keep up a death threat to Obama (and after I told him to take it down, me) on his channel. I've used the form three times and have received NO RESPONSE.
    Actually, it was because the form recommended I first contact the person that I was even sent the death threat. I would recommend that you stop suggesting people do this, since they might have an experience like mine.
    Do your job, 'YouTube Team'.

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  26. 32coolness32October 30, 2008 at 4:45 PM

    i agree with UnionStayshyn- that recommendation would do absolutely nothing to resolve the problem of hate speech on youtube, so please if you want us to be the eyes and ears of youtube, let us at least have the right to sort out the violent hate-filled users without having to contact them.

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  27. zhanglllOctober 30, 2008 at 6:07 PM

    我对贵公司对台湾的国旗或者地区区旗表示严厉的谴责。我非常的愤怒。台湾是中国的国土。 我希望贵公司能够改正。

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  28. roquefortfilesOctober 30, 2008 at 7:07 PM

    What the hell is with YOUTUBE these days?. I get the spinning wheel of death almost every other day. I really hope you guys sort out whatever bugs you have in the system soon because it seems like every other video chokes or will not play and it happens all the time.

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  29. User2025October 30, 2008 at 7:56 PM

    http://www.youtube.com/watch?v=dvaTYXmEOZk

    ReplyDelete
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  30. miztakerrOctober 30, 2008 at 8:14 PM

    hmp.. how hard is it to love a person who doesnt love you back?

    haist...



    the best nga ang mga videos ng you tube eh,,,
    when i feel sad i just watch videos from it and i feel better

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  31. DonCientificoNovember 17, 2008 at 11:19 AM

    puedo denunciar un video, el cual yo hice, (usando material original de otro propietario) que sin embargo yo invente mucho en el video?

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  32. hbsjcd3February 6, 2009 at 6:36 PM

    Nice to there are multiple ways. thanks

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  33. ogoplex123February 26, 2009 at 9:39 AM

    No offense, but it's still hard to get a hold of anyone there.

    ReplyDelete
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  34. ReversePhoneLookup1July 3, 2009 at 10:23 AM

    Youtube should have a telephone number to contact for issues too. online and email action to your questions is painfully slow sometimes

    ReplyDelete
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